Sedgemoor Shires Website Privacy and Security Policy
We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
Who are we?
Sedgemoor Shires, opened for business on 01 February, 2000.
Sedgemoor Shires provides a portfolio of services related to Heavy Horses. It offers expertise and experience in the care and working of heavy horses.
Why do we have a Privacy Policy?
We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
When we refer to "personal information" in this privacy policy, we mean information, which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, as an individual acting on behalf of a business customer, or in any other capacity, for example, when you visit our website.
Please read this privacy policy carefully. If you are visiting our website or using any of our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this privacy policy.
What does this privacy policy cover?
This privacy policy only applies to how Sedgemoor Shires deals with your personal information. It does not apply to any other company or to any other company’s websites even if you access them through Sedgemoor Shires. If you disclose your personal information to other companies your information will be dealt with according to their privacy practices.
What personal information do we collect about you, and when do we collect it?
We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to charge you for certain services.
When you (or someone using your telephone line) make a telephone call or send a fax that uses our telephone network or connect to the world wide web, we keep a record of that call (including the number called) to enable Sedgemoor Shires to charge for it.
We collect information from visitors to our websites to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went.
We may share this information with our advertisers and to other companies which offer their goods or services on our websites. It helps to show these organisations how effective our websites are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
- track any Internet searches which you may make while on our website.
What personal information do we collect about you from other companies and organisations?
We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to charge you for certain services.
We may ask you from time to time about what use you make of the services we provide, what other services you would like us to provide in the future, and for other information, such as lifestyle data.
We collect information from visitors to our websites to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our websites. It helps to show these organisations how effective our website are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
- track any Internet searches which you may make while on our website.
Do we share your personal information with anyone else?
We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to charge you for certain services.
We may ask you from time to time about what use you make of the services we provide, what other services you would like us to provide in the future, and for other information, such as lifestyle data.
We collect information from visitors to our website to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went.
We may share this information with our advertisers and to other companies which offer their goods or services on our website. It helps to show these organisations how effective our website are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
- track any Internet searches which you may make while on our website.
For how long does Sedgemoor Shires keep personal information?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
How do we protect your data when it is transferred out of Europe?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
How can I find out what personal information Sedgemoor Shires holds about me?
If you want specific information please tell us and give us any relevant information to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request.
You can make a formal request if you want to know what personal information Sedgemoore Shires holds about you. In this case, please put your request in writing and send it to us enclosing a cheque for the administration fee of £10 made payable to Sedgemoor Shires.
How can I change the personal information Sedgemoor Shires holds about me?
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.
How can I manage Sedgemoor Shires's contact with me for marketing purposes?
You may choose not to receive marketing information from Sedgemoor Shires and, if you are already receiving such information from us, you can ask us to stop at any time. If you would like Sedgemmor Shires not to call or mail you with details of products, services and special offers, please let us know.
How do we protect your personal information?
We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and your password). Any personal data you send us on-line is securely encrypted.
Please note that your billing account number is a sensitive piece of information, which can be used with your telephone number to find out information about your use of Sedgemoor Shires´s services. Please be sure to keep this information safe, and do not share it with others.
How do you find out about changes to our privacy policy?
We may change our privacy policy from time to time. New policies will be published on our web site.
Does Sedgemoor Shires's privacy policy protect me when I use Sedgemoor Shires's website?
Sedgemoor Shires 's privacy policy also applies to information collected when you use our website.
You do not have to register to access our website. However, if you provide information via the "contact us" or any of the other interactive features, you indicate your consent to our use of your personal data in the manner described in this privacy policy.
If you do register on our website, we may ask you to provide personal details such as name, address, e-mail address, telephone number.
Once you have registered on our website, we may keep a record of your use of any of the services made available via that particular website. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you choose not to register with us and only browse our website, we may gather information to help make your visit to our website more satisfying. However, this information will not identify you personally. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you do not wish to register, you will still be able to use and order some of the services offered via our website. We will only ask you to provide such information as necessary to enable us to carry out the transaction in question. We will not use that information for any other purpose. You should note that some services are only available if you register on the website first.
If you have registered for any of the services available through our website you may choose to cancel that registration at any time. You can do this in one of two ways:
- return to the original registration page and following the instructions for cancelling the registration; or
- send an e-mail to us by completing the feedback form
Please ensure you inform us of the service which you wish to cancel. If you do either of these, your personal details will be deleted from our website database. If you have registered you have direct control over information in your personal profile on our website. You can access and change this information at any time by using the "Update your profile" link.
Over and above what Sedgemoor Shires does to safeguard your privacy and security on-line, there are a number of things you can do to protect yourself from Internet fraud:
Choose a password (letters and digits) you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure.
When you have finished your session on our website, make sure you prevent your details being seen by anyone that you do not wish to see them. So, if you have registered and logged in, remember to log off.
Clear any cache so there is no record of any transactions left on screen - both Netscape and Internet Explorer let you do this.
We also recommend you then close your browser so any history of the session is cleared.
We collect information from visitors to our websites to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our website. It helps to show these organisations how effective our website are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
- track any Internet searches which you may make while on our website.
When do we use cookies?
Sedgemoor Shires 's privacy policy also applies to information collected when you use our website.
You do not have to register to access most of our website. However, if you provide information via the "contact us" or any of the other interactive features, you indicate your consent to our use of your personal data in the manner described in this privacy policy.
If you do register on our website, we may ask you to provide personal details such as name, address, e-mail address, telephone number and, where appropriate.
Once you have registered on our website, we may keep a record of your use of any of the services made available via that particular website. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you choose not to register with us and only browse our website, we may gather information to help make your visit to our website more satisfying. However, this information will not identify you personally. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you do not wish to register, you will still be able to use and order some of the services offered via our website. We will only ask you to provide such information as necessary to enable us to carry out the transaction in question. We will not use that information for any other purpose. You should note that some services are only available if you register on the website first.
If you have registered for any of the services available through our website you may choose to cancel that registration at any time. You can do this in one of two ways:
return to the original registration page and following the instructions for cancelling the registration; or
send an e-mail to us by completing the feedback form
Please ensure you inform us of the service which you wish to cancel. If you do either of these, your personal details will be deleted from our website database.
If you have registered you have direct control over information in your personal profile on our website. You can access and change this information at any time by using the "Update your profile" link.
Over and above what Sedgemoor Shires does to safeguard your privacy and security on-line, there are a number of things you can do to protect yourself from Internet fraud:
Choose a password (letters and digits) you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure.
When you have finished your session on our website, make sure you prevent your details being seen by anyone that you do not wish to see them. So, if you have registered and logged in, remember to log off.
Clear any cache so there is no record of any transactions left on screen - both Netscape and Internet Explorer let you do this.
We also recommend you then close your browser so any history of the session is cleared. As an extra precaution, your session on bt.com will time out if you have not used the site for 30 minutes.
We collect information from visitors to our website to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our website. It helps to show these organisations how effective our websites are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
- track any Internet searches which you may make while on our website.
How do you disable cookies?
Sedgemoor Shires 's privacy policy also applies to information collected when you use any of our website.
You do not have to register to access our website. However, if you provide information via the "contact us" or any of the other interactive features, you indicate your consent to our use of your personal data in the manner described in this privacy policy.
If you do register on our website, we may ask you to provide personal details such as name, address, e-mail address, telephone number and, where appropriate.
Once you have registered on our website, we may keep a record of your use of any of the services made available via that particular website. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you choose not to register with us and only browse our website, we may gather information to help make your visit to our website more satisfying. However, this information will not identify you personally. (Please see "When does Sedgemoor Shires use cookies" below for more information on how we do this).
If you do not wish to register, you will still be able to use and order some of the services offered via our website. We will only ask you to provide such information as necessary to enable us to carry out the transaction in question. We will not use that information for any other purpose. You should note that some services are only available if you register on the website first.
If you have registered for any of the services available through our website you may choose to cancel that registration at any time. You can do this in one of two ways:
- return to the original registration page and following the instructions for cancelling the registration; or
- send an e-mail to us by completing the feedback form
Please ensure you inform us of the service which you wish to cancel. If you do either of these, your personal details will be deleted from our website database. If you have registered you have direct control over information in your personal profile on our website. You can access and change this information at any time by using the "Update your profile" link.
Over and above what Sedgemoor Shires does to safeguard your privacy and security on-line, there are a number of things you can do to protect yourself from Internet fraud:
Clear any cache so there is no record of any transactions left on screen - both Netscape and Internet Explorer let you do this. We also recommend you then close your browser so any history of the session is cleared. As an extra precaution, your session on bt.com will time out if you have not used the site for 30 minutes.
We collect information from visitors to our website to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our website. It helps to show these organisations how effective our website are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymous.
We do not use this information to:
- identify individuals visiting our website; or
- analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do notidentify personal details while we do this); or
- track any Internet searches which you may make while on our website.
Are third party sites covered by this policy?
Third party Internet sites that you can link to from Sedgemoor Shires´s website are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online. Sedgemoor Shires accepts no responsibility or liability for these sites.
Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.
